Yuyo Privacy Policy


Effective Date: December, 2024. 

Yuyo (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the Yuyo platform, website, and related services (“Services”).

1. Information We Collect

We collect the following types of information:

1.1. Information You Provide Directly

- Account Information: Name, email address, phone number, password, and profile picture.

- Payment Information: Billing address, credit/debit card details, or payment account information (processed through secure third-party providers).

- Family Account Data: Additional user information for family members included in your subscription.

1.2. Automatically Collected Information

- Usage Data: Interaction with classes, preferences, and browsing history.

- Device Information: IP address, operating system, browser type, and device identifiers.

- Cookies and Tracking Technologies: Data from cookies, beacons, and analytics tools.

1.3. Information from Third Parties

- Referral data from partners or affiliates.

- Data from linked accounts, such as social media or fitness devices (if applicable).

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2. How We Use Your Information

We use your data to:

- Provide and improve our Services.

- Process payments and manage subscriptions.

- Personalize class recommendations and content.

- Communicate with you about updates, promotions, and support.

- Analyze usage trends and enhance user experience.

- Comply with legal obligations and enforce our terms.

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3. How We Share Your Information

We do not sell your personal data. We may share your data in the following circumstances:

- Service Providers: With third-party providers who support payment processing, analytics, and customer support.

- Family Accounts: Family members on your account may view shared usage and profile data.

- Legal Requirements: To comply with legal obligations or respond to lawful requests.

- Business Transfers: In connection with a merger, acquisition, or sale of assets.

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4. Data Security

We implement industry-standard measures to protect your information, including:

- Encryption of data during transmission and storage.

- Regular audits and vulnerability assessments.

- Access controls to limit employee access to sensitive information.

However, no method of transmission or storage is completely secure. We encourage you to protect your account by using a strong password and safeguarding your login credentials.

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5. Your Rights and Choices

Depending on your location, you may have the following rights:

- Access and Correction: Request access to or correction of your personal data.

- Deletion: Request deletion of your data, subject to legal or contractual obligations.

- Data Portability: Receive a copy of your data in a commonly used format.

- Opt-Out: Manage communication preferences and opt out of certain data uses.

To exercise these rights, contact us at [Insert Contact Email].

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Remember your preferences.

- Track user engagement and improve Services.

- Deliver personalized content and advertisements.

You can manage cookies through your browser settings or opt out of analytics tracking via tools like Google Analytics’ opt-out browser add-on.

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7. Third-Party Services

Our Services may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

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8. Children’s Privacy

Yuyo is designed for family use, including children under parental supervision. We collect minimal data from children to provide Services and require parental consent for account setup. Parents can manage and delete child profiles within the account settings.

Certain areas of the Services, such as community engagement features, are restricted to users aged 18 and older.

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9. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be communicated via email or through the app. The “Effective Date” at the top indicates the latest update.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Company Name: Yuyo]

[Email: support@yuyoapp.com]

[Address: [Insert Address]]

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Thank you for trusting Yuyo to support your family’s wellness journey!